TSI took customer service to its highest level throughout this entire process. I was informed, and received timely notifications as to status, the service was precisely delivered as promised.... I was thrilled and highly satisfied. I have recommended your service to three other families SO FAR. Good service at a competitive rate is alive and well at TSI - thanks to all beginning with Steve Sergeant and ending with the drivers who brought my family heirlooms down my driveway! Kudos all around.
- Rose E.
Awesome Rates and Service! Have Recommended to Many Others
I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
We were very satisfied with every part of the delivery service. From first contact to pick up and delivery we found a professional company that we would recommend to anyone needing a transit company. Thank you for the exceptional service!
- Judy N.
Grandfather Clock Delivered Safely!
I researched shipping companies. After talking to Tom Tract several times, I was convinced that this company was the most trusted to ship some special heirlooms from Georgia to California. All personnel involved in this move were professional and friendly. All furniture arrived in good shape.
- Glenda
Most Trusted Shipping Company
I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
I had never done this before, but everyone involved at TSI made this a very pleasant experience. Every person I dealt with was kind, courteous, and very professional. I would definitely recommend their service to anyone who needs a long distance shipment. Thank you so much!!
- Michael I.
Kind Service with Care to New Jersey
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
I was very satisfied with my experience with TSI. They met my dates and timeframes for pick up and delivery. My furniture arrived with no problems. There are not many companies that will ship small quantities of furniture, I am pleased I found TSI.
- Susan P.
Ship Small Quantities with TSI
I found TSI on-line and read the reviews, which were positive. That is why I decided to send my favorite piece of furniture from Indiana to California. We were totally satisfied and Transit Systems lived up to its reputation.
- Phyllis G.
The Reviews Were True!