Very satisfied with your company – from the first time we contacted it to the moment the furniture was delivered. The price was the best we found and the service was professional and customer satisfaction oriented. The arrival time for delivery was ONLY 30 minutes so although “late” not anything that was not reasonable or that ruined my day plans. Highly recommend this company.
- Elvira
Best Price Around
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
I participated in the live chat online. The moving specialist was able to give me a quote very quickly. The price I received was extremely reasonable. By the end of the day I had a bill of lading. Pickup was the next business day and my items were delivered 2 days later.
- Mike B.
Live Chat
WELL DONE. The TSI group explained the entire procedure of pick up and delivery. When I asked my long time UPS shipping guy if UPS could pick up and deliver a very important piece of furniture in Lexington, Va. and deliver to Knoxville, Tn., he said yes but I should absolutely use TSI. He was right.
- Doug Klein
My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
I am very impressed with TSI. I researched companies and found excellent consumer comments about the company. From the very first phone call through planning the move was excellent. Kudos to my moving consultant who planned and coordinated the move with me. Bottom line, I will use this company again and recommend them to friends.
- Terence B.
Kudos to TSI
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Super friendly staff, prompt pick-up in Pennsylvania of my mother's grandfather clock, and delivery was within a month in Montana. The key was lost, but lucky me my clock guy in Montana had an extra and with a little modification made it work. I would use TSI again.
- Betty B.
I am totally satisfied with service provided. The process was very easy, from my initial contact to delivery. I couldn't have asked better and hands on Service. My deceased Mother's china cabinet made it safely and without damage from North Louisiana to South Louisiana. Thank you, thank you, thank you.
- Jessie S.
Interstate Moving Made Easy